Return Policy: Aigao Sanitary Ware is committed to providing high-quality products and services to ensure customer satisfaction. We understand that sometimes the product may not meet customer expectations or have problems, so we have established the following return policy: 1. Return prescription: within 30 days from the date of delivery of the product, the customer has the right to apply for return. two。 Return conditions: the returned products must remain in their original state, unused, complete packaging and complete accessories. The product must be accompanied by the original sales invoice or receipt. 3. Return process: customers need to submit the return request through the official customer service channel, and provide the order number and return reason. After the application has been approved, we will provide the return address and return guidelines. Customers are required to return the products within 7 working days and bear the freight at the time of return. 4. Quality problem return: if the product has quality problems or does not conform to the description, Egao Sanitary Ware will be responsible for the return freight and provide maintenance, replacement or full refund options. 5. Refund time limit: after receiving the returned product and completing the inspection, we will process the refund within 7 working days. The refund will be returned to the customer's original payment account. 6. Exception: the return and refund policy does not apply to customized products unless there is a quality problem. All returns should be carried out in accordance with the process specified by Aiko Sanitary Ware. 保障客户权益： Our refund policy aims to protect the rights and interests of customers and ensure that customers can enjoy the products and services provided by Aiko Sanitary Ware in a state of satisfaction. We attach importance to customer feedback and believe that a good customer experience is the key to the company's success. Build customer trust: A fair and transparent return policy will help to build trust with customers and promote long-term cooperation. Taking into account customers' expectations for product quality, we are committed to adhering to the brand concept of "quality life, making life more comfortable" and committed to providing satisfactory solutions. Financial control and competitive advantage: Reasonable return and refund policy can help Aigao Sanitary Ware to carry out effective financial control and ensure the soundness of business operation. By providing clear return rules and a fast refund process, we not only optimize cost management, but also enhance the brand's competitive advantage in the market. The above return policy is professional, accurate and true, does not contain any exaggerated or misleading information, protects the rights and interests of customers, and is conducive to the establishment of a stable and reliable trust relationship between Egao Sanitary Ware and customers.